Verma, Shalini Business communication: Essentials strategies for twenty - first century managers / Shalini Verma - 2nd ed - Noida: Vikas 2019 - 448p. ;26cm. ISBN: 9789325981171: 525/- Subjects--Index Terms: COMMERCE-RUSA 2.0 Dewey Class. No.: 658.45 / VER-BUS