Verma, Shalini. Business Communication: Essential Strategies for Twenty-First Century Managers / Shalini Verma - 2nd ed - New Dehli : Vikas, 2014 - 442 p, 24cm ISBN: 9789325981171: 525/- Subjects--Index Terms: COMMERCE-RUSA 2.0 Dewey Class. No.: 658.45 / VER-BUS